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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mathew Sims

Mathew Sims

January 2, 2026

5  out of  5
rating by Mathew Sims
"This office has been great to work with! Mariel helped me with questions about my coverages and made it easy to understand."
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Brittany Denton

January 2, 2026

5  out of  5
rating by Brittany Denton
"Marquis was a great help!!! Covered everything I needed help with ! Great customer service"
We responded:
"Thank you, Brittany! I'm happy to hear that Marquis provided you with excellent service and addressed all your needs. Our team is committed to delivering top-notch customer service. If you have any more questions or need assistance in the future, feel free to reach out!"
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Mark Pugh

December 30, 2025

5  out of  5
rating by Mark Pugh
"Laura helped us with adjusting our car insurance policies. She was quick to get it done and a pleasure to work with."
We responded:
"Thank you, Mark! I'm happy to hear that Laura was able to assist you with your insurance needs efficiently. We appreciate your kind words and are always here to help with any future questions or adjustments. Let us know if there's anything else we can do for you!"
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Ms Rashieda Betton

December 26, 2025

5  out of  5
rating by Ms Rashieda Betton
"Great customer service."
We responded:
"Thank you, Ms. Rashieda Betton! I'm happy you appreciated our customer service. If you ever need assistance, feel free to reach out. Thanks for choosing us!"
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Donald Knight

December 23, 2025

5  out of  5
rating by Donald Knight
"Mark Walter's was very knowledgeable of his job of finding me discount for being a professional driver and every thing else that come with it."
We responded:
"Thank you, Donald! I'm happy to hear that Mark Walter's expertise helped you find discounts as a professional driver. Our team is dedicated to providing valuable service and ensuring you get the best options available. If you have any more questions or need assistance, feel free to reach out!"
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William Glover

December 23, 2025

5  out of  5
rating by William Glover
"Deanne, was awesome, she broke everything down for me , and I really appreciate her. She is the Best!!!"
We responded:
"Thank you, William! I'm happy to hear that Deanne was able to assist you so effectively. She truly is a valuable part of our team. If you need anything else, feel free to reach out!"
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Carbon Addleman

December 21, 2025

5  out of  5
rating by Carbon Addleman
"Stacy Linn was very helpful in guiding me through multiple quotes for vehicles, homeowners, and landlord insurance. After reviewing the quotes,I chose to switch everything over to State Farm and their agency. We should now be saving over $1,700/yr. from our previous insurance companies!"
We responded:
"Thank you, Carbon, for sharing your experience! I'm happy to hear that Stacy Linn was able to assist you with your insurance needs and help you save significantly. We’re delighted you chose to switch to State Farm with us. If you have any questions or need further assistance, feel free to reach out anytime!"
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Sandy Miller

December 19, 2025

5  out of  5
rating by Sandy Miller
"Mariel is always super helpful! I’m glad she works at Mitchell smith State Farm"
We responded:
"Thank you for your review, Sandy! I'm happy to hear that Mariel has been so helpful to you. We appreciate having her on our team. If there's anything else we can assist you with, feel free to reach out!"
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mike

December 18, 2025

5  out of  5
rating by mike
"I had spoken with this agency earlier this year and they couldn’t help me with getting cheaper rates! They were very attentive and when the time was right they contacted me that they would be able to get me what I wanted and more!!! Thanks to my personal Agent Mark Walter’s. He was very professional and helpful. No pressure in the dealings. Thanks for looking out for us!!! 10 stars!!!!"
We responded:
"Mike, thank you for sharing your experience! I'm glad to hear that Mark Walter was able to assist you with professionalism and no pressure. It's great to know we could meet your needs and more. If you have any other questions or need further assistance, feel free to reach out anytime!"
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Marie Hughes

December 18, 2025

5  out of  5
rating by Marie Hughes
"Lauren is very kind and super helpful!!"
We responded:
"Marie, thank you for your wonderful feedback! I'm happy to hear that Lauren was kind and helpful during your experience. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Leland

December 16, 2025

5  out of  5
rating by Leland
"Stacie was great, she was very informative and got me a low quote to save me almost $100 a month."
We responded:
"Leland, thank you for your review! I'm happy to hear that Stacie was able to provide you with valuable information and help you save on your monthly costs. We appreciate your feedback and are here if you need anything else!"
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Steven Joseph

December 16, 2025

5  out of  5
rating by Steven Joseph
"Spoke with Lori. She was great. Helped me transfer my policy and had a great attitude."
We responded:
"Thank you, Steven! I'm happy to hear that Lori was able to assist you in finding the right policy and discounts. Her respectful and kind approach is truly valued. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
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Cathy Mahone

December 15, 2025

5  out of  5
rating by Cathy Mahone
"Marquis was excellent, he answered all of my questions."
We responded:
"Thank you for your review, Cathy! I'm happy to hear that Marquis was able to assist you and answer all your questions. Our team is dedicated to providing excellent service. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Maria Gomez sanchez

December 15, 2025

5  out of  5
rating by Maria Gomez sanchez
"I had a great experience with Mitchell State Farm thanks to Mariel. She was professional, patient, and incredibly helpful throughout the entire process. It’s refreshing to work with someone so knowledgeable and kind. I truly appreciate her excellent service."
We responded:
"Maria, thank you for your wonderful feedback! I'm happy to hear that Mariel provided you with such professional and helpful service. We strive to offer knowledgeable and kind assistance to all our customers. If you ever need anything else, feel free to reach out!"
Profile photo of Siavash Ahmadi

Siavash Ahmadi

December 15, 2025

5  out of  5
rating by Siavash Ahmadi
"I just had the pleasure of speaking with Marquis And securing myself an auto insurance quote, life insurance, and a few other things. Marquis was incredibly knowledgeable, professional, helpful, and insightful. On three separate occasions, he was able to save me money on my quote through various extras that not only helped me, but DID make my car insurance quote cheaper. I know from now on I’ll be calling him and the lovely people at State Farm, every time I need help! 10/10"
We responded:
"Thank you, Siavash, for sharing your experience! I'm happy to hear that Marquis was able to assist you with your insurance needs and help you save money. It's wonderful to know you'll be reaching out to us for future assistance. We’re here to help!"
Profile photo of Tom DeWispelaere

Tom DeWispelaere

December 15, 2025

5  out of  5
rating by Tom DeWispelaere
"Deanne did a great job helping me with all my quirky insurance needs. I really appreciate her excellent knowledge of the auto, motorcycle and homeowner products we purchased. Thank you Deanne!"
We responded:
"Thank you, Tom! I'm happy to hear that Deanne was able to assist you with your insurance needs. Her expertise in our insurance products is truly valuable. If you have any more questions or need further assistance, feel free to reach out!"
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Manam Sai Subhash

December 12, 2025

5  out of  5
rating by Manam Sai Subhash
"Thanks to mark walters for the incredible support."
We responded:
"Thank you! I'm happy to hear that Mark provided you with incredible support. Our team is dedicated to offering the best service possible. If you need anything else, feel free to reach out!"
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Holly Rouse

December 10, 2025

5  out of  5
rating by Holly Rouse
"Stacey Linn was very knowledgeable & helpful in getting me the quote I needed and the right policy for me. She was quick with her responses & answered all of my questions. She was very kind and professional. I definitely recommend her for help with your car insurance plan!!"
We responded:
"Thank you for your review, Holly! I'm glad to hear that Stacey Linn was able to assist you effectively with your insurance needs. Her professionalism and quick responses are truly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Nacia Facey

December 10, 2025

5  out of  5
rating by Nacia Facey
"He is exceptional and great with customer service. Gave me all options available for discount and very knowledgeable about his work."
We responded:
"Thank you, Nacia! I'm happy to hear that you found the service exceptional and informative. It's great to know that the options and knowledge shared were helpful to you. If you ever have more questions or need assistance, feel free to reach out. Thanks for choosing us!"
Profile photo of Brandie Somers

Brandie Somers

December 9, 2025

5  out of  5
rating by Brandie Somers
"Laura Connick was awesome she went above and beyond to help me get the documents I needed."
We responded:
"Thank you, Brandie! I'm happy to hear that Laura provided such excellent assistance in getting your documents sorted out. Our team is dedicated to offering top-notch service, and it's great to know Laura made a positive impact. If you need anything else, feel free to reach out!"
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Steve OL

December 8, 2025

5  out of  5
rating by Steve OL
"Extremely courteous and helpful, thank you"
We responded:
"Thank you, Steve! I'm happy to know you found our service courteous and helpful. If there's anything else you need, feel free to reach out anytime!"
Profile photo of Rusk Jones

Rusk Jones

December 8, 2025

5  out of  5
rating by Rusk Jones
"Deanne was amazing! Compared all of my existing policies then created a cost analysis for me. Guided me into better coverage and still saved me 27%..first class service and expertise"
We responded:
"Rusk, thank you for your fantastic feedback! I'm happy to hear that Deanne provided you with such excellent service and helped you find better coverage while saving money. We’re always here to assist with any future needs or questions!"
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lando marcel

December 5, 2025

5  out of  5
rating by lando marcel
"Good"
We responded:
"Thank you, Lando Marcel! I'm happy to know you had a positive experience with our office. If you ever need assistance, feel free to reach out. Have a great day!"
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Sungwook Kim

December 5, 2025

5  out of  5
rating by Sungwook Kim
"He’s so professional and kind. I like his attitude. And he’s price proposal is awesome."
We responded:
"Thank you, Sungwook Kim! I'm happy you found the service professional and kind. It's great to know you appreciated the pricing proposal as well. If you have any more questions or need assistance, feel free to reach out anytime!"
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Karen Trevena

December 5, 2025

5  out of  5
rating by Karen Trevena
"From start to finish it was a great experience. Deanne is a pleasure to work with."
We responded:
"Thank you, Karen! I'm happy to know you had a positive experience with our office. We’re committed to providing excellent service and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"