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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shirley Hall

Shirley Hall

June 19, 2026

5  out of  5
rating by Shirley Hall
"I had the pleasure of talking to Laura. She was very informative very professional a great personality. I’m very happy that I called and talked to her.
I received a lot of information that will be helpful in my decisions for insurance.
I would like to thank her so much for the patience and for the information I received.
I will recommend Laura to my friends."
We responded:
"Shirley, I'm glad to hear that Laura was able to provide you with the information you needed and that you enjoyed your conversation with her. We appreciate your recommendation and are happy to have been of assistance!"
Profile photo of Maryann

Maryann

June 18, 2026

5  out of  5
rating by Maryann
"Laura was very knowledgeable and professional she answered all my questions it was great working with her"
We responded:
"Thank you, Maryann! I'm happy to hear that Laura was able to assist you with her knowledge and professionalism. It's wonderful to know you had a great experience working with her. We're always here if you need anything else!"
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Suzi Sheckter

June 18, 2026

5  out of  5
rating by Suzi Sheckter
"I spoke to Laura today concerning changing the status of a truck we use on the farm to a “farm truck” for insurance purposes. She was so patient and helpful and answers all my questions. Call Laura for all your insurance needs."
We responded:
"Thank you, Suzi, for sharing your experience! I'm happy to hear that Laura was able to assist you with your insurance needs and provide the answers you were looking for. We appreciate your recommendation and are here to help with any future questions or needs you may have!"
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Ashley DePoi

June 17, 2026

5  out of  5
rating by Ashley DePoi
"Laura Connick was very helpful with my experience at State Farm! She answered all my questions, and went above and beyond to make sure I received all the help I needed."
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zachdeboss20

June 17, 2026

5  out of  5
rating by zachdeboss20
"Miss Lura Connick is very knowledgeable, highly recommended. She was very friendly and respectful I was like talking to a family member!"
We responded:
"Thank you! I'm happy to hear that Laura made you feel comfortable and well-informed, just like family. We appreciate your recommendation and are glad to have you with us. Feel free to reach out if you need anything else!"
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Christy Vaughn

June 17, 2026

5  out of  5
rating by Christy Vaughn
"I highly recommend Stacey Linn. She helped me save on both my homeowners and auto policies. She went over and beyond answering all my questions. She is a true asset to State Farm."
We responded:
"Thank you, Christy! I'm glad Stacey was able to assist you with your policies. We appreciate your recommendation and are happy to have Stacey as part of our team. Feel free to reach out if you need anything else!"
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Antonio Baker

June 17, 2026

5  out of  5
rating by Antonio Baker
"Awesome experience"
We responded:
"Antonio, thank you for taking the time to leave us a review! I'm happy to hear you had an awesome experience with our office. We're always here to help if you need anything else!"
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Susie Duffie

June 17, 2026

5  out of  5
rating by Susie Duffie
"Awesome customer service!!! Always pleasant when I call in to speak with someone.🫶🏽👏🏾🥰"
We responded:
"Susie, thank you for taking the time to leave us a review! I'm happy to hear that you've had such positive experiences with our team. We strive to make every interaction pleasant and helpful. We're always happy to help if anything comes up."
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Debra Hamer

June 17, 2026

5  out of  5
rating by Debra Hamer
"State Farm has been a wonderful service to work with. We've beening using them for used and are always highly satisfied and happy with the results."
We responded:
"Debra, thank you for 5 stars! I'm glad to hear that you've been happy with our service over the years. It's always our goal to ensure satisfaction and provide the best results for our customers. Thanks for choosing us!"
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Dawn Eyanson

June 17, 2026

5  out of  5
rating by Dawn Eyanson
"Marquis was very helpful and pleasant to talk with! He helped me save money on my car insurance."
We responded:
"Dawn, I'm glad to hear that Marquis was able to assist you and make your experience a positive one! It's great to know he helped you find savings on your car insurance. We're always here if you need anything else!"
Profile photo of Jennifer S.

Jennifer S.

June 16, 2026

5  out of  5
rating by Jennifer S.
"The whole team is great, especially Laura!"
We responded:
"Jennifer, thank you for taking the time to leave us a review! I'm really happy to hear that you had a great experience with our team, and I'll be sure to pass along your kind words to Laura. We're always here if you need anything else!"
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Arris Grace

June 16, 2026

5  out of  5
rating by Arris Grace
"Mariel is prompt, helpful and friendly. Thanks for the great help, Mariel!"
We responded:
"Hi Arris, thank you for the 5-star review! We love to hear your feedback and appreciate your support!"
Profile photo of Dy

Dy

June 15, 2026

5  out of  5
rating by Dy
"The team at Mitchell Smith agency (Tiffany, Marquis, Mariel, Laura) is suuuuupppperr helpful.

Lately, over the last month, they helped me with quotes in 2 clutch situations
1. Getting my dad’s new car and him added to my policy and they turned around to give me a quote within 30 mins so that we can buy the car.

2. They got my dad also a new house quote for his new house within 2 hours to meet closing deadline.

Overall, I’m satisfied with this agency and State Farm as a company. I hope they won’t raise their rates too much as I don’t wanna switch over 6 policies!"
We responded:
"Thank you, Dy! I'm really happy to hear that our team was able to assist you so effectively with your dad's insurance quotes. It's great to know we could help you meet those tight deadlines. We appreciate your trust in us and your satisfaction with our service. If there's anything else you need, just let us know!"
Profile photo of Melinda Schwyn

Melinda Schwyn

June 15, 2026

5  out of  5
rating by Melinda Schwyn
"This whole agency has been so welcoming and professional since moving here from Michigan. Laura has been exceptional and is always very attentive and supportive. Anytime I have a request, it is done proficiently and efficiently by her, exhibiting her dedication to State Farm.

Keep up the great work and I am glad to have transferred to your agency upon my move to the wonderful state of Georgia. Thank you, Laura for your continued assistance and representing such a quality high standard for State Farm.

Melinda"
We responded:
"Thank you, Melinda! I'm really happy to hear that our office has made your transition from Michigan to Georgia a smooth one. Laura is indeed a valuable part of our team, and I'm glad she's been able to provide you with the attentive and supportive service you deserve. We appreciate your kind words and are proud to have you with us. Let us know if we can help with anything else!"
Profile photo of Kathlyn M.

Kathlyn M.

June 15, 2026

5  out of  5
rating by Kathlyn M.
"Great experience working with Marquis from State Farm! He was detailed and helped walk me through setting up my car insurance and renter’s insurance."
We responded:
"Thank you, Kathlyn! I'm happy to hear that Marquis was able to assist you with setting up your insurance. We strive to make the process as smooth as possible. Let us know if we can help with anything else!"
Profile photo of Aultman Hurt

Aultman Hurt

June 15, 2026

5  out of  5
rating by Aultman Hurt
"Everyone here is super nice, great people. Laura would win the Spelling Bee haha"
We responded:
"Aultman, thank you for taking the time to leave us a review! I'm happy to hear you had such a positive experience with our team. Laura will be thrilled to hear your compliment about her spelling skills! We're always here if you need anything else."
Profile photo of Cheryl Piantek

Cheryl Piantek

June 15, 2026

5  out of  5
rating by Cheryl Piantek
"Laura is extremely
Client focused and makes sure that your concern has been resolved."
We responded:
"Thank you, Cheryl! I'm happy to hear that Laura provided such attentive service and addressed your concerns. We appreciate your feedback and are here if you need anything else!"
Profile photo of Kuriakose Kandathil

Kuriakose Kandathil

June 12, 2026

5  out of  5
rating by Kuriakose Kandathil
"I had an amazing experience working with Deanne at Mitchell Smith's State Farm office! She was incredibly helpful and professional while setting up my vehicle insurance and homeowners insurance policies. Deanne took the time to answer all of my questions and made the entire bundling process smooth and stress-free. If you need reliable coverage and exceptional customer service, ask for Deanne"
We responded:
"Kuriakose, thank you for taking the time to leave us a review! I'm happy to hear that Deanne provided such helpful and professional service while setting up your insurance policies. It's great to know that the process was smooth and stress-free for you. We're always here if you need anything else!"
Profile photo of Jose Rosas

Jose Rosas

June 10, 2026

5  out of  5
rating by Jose Rosas
"LFG Kayleigh"
We responded:
"Jose, thank you. We appreciate your support!"
Profile photo of Amy Warner

Amy Warner

June 9, 2026

5  out of  5
rating by Amy Warner
"I want Laura to beat the guys! She did awesome updating my insurance and adding my Son. thanks Laura 😊❤️"
We responded:
"Thank you for your wonderful feedback, Amy! I'm delighted to hear that Mark made your insurance experience exceptional. He's indeed great at making the process clear and straightforward. If you have any more questions or need assistance, feel free to reach out anytime!"
Profile photo of Rochella Chimedza

Rochella Chimedza

June 8, 2026

5  out of  5
rating by Rochella Chimedza
"I Love Mitchell Smith office. Everyone there is knowledgeable and courteous. Deanne has assisted me with my life insurance policies. Deanne thank you for your kindness and patience in answering all of my questions I appreciate you all. Continue to shine and go above and beyond."
We responded:
"Thank you, Rochella! I'm really happy to hear that you had such a positive experience with our office. Deanne is indeed wonderful, and I'm glad she could assist you with your insurance needs. We appreciate your kind words and support. Feel free to reach out if you need anything else!"
Profile photo of Kathryn Johnson

Kathryn Johnson

June 8, 2026

5  out of  5
rating by Kathryn Johnson
"I called State Farm today to make some changes to our policy.
Lauren Connick was # Amazing. Super helpful and detailed. She asked some great questions and was quick. Thank you Lauren."
We responded:
"Kathryn, thank you for taking the time to leave us a review! I'm happy to hear that Laura was able to assist you so effectively with your policy changes. We always aim to provide detailed and efficient service. Feel free to reach out if you need anything else!"
Profile photo of Julie Sammons

Julie Sammons

June 8, 2026

5  out of  5
rating by Julie Sammons
"I can't say enough good things about my experience with Stacey! From the moment I spoke with her, she was incredibly friendly, personable, and professional. She took the time to answer all my questions, explain everything clearly, and made what could have been a stressful process feel easy and comfortable.
What really stood out was how genuine and caring she was. She made me feel like more than just a customer—I honestly felt like I was talking with a friend. Her positive attitude, knowledge, and willingness to help made the entire experience enjoyable.
If you're looking for someone who is professional, trustworthy, and truly great to work with, I highly recommend her. She is an absolute gem, and by the end of the conversation, I felt like I had made a new best friend!"
We responded:
"Hey, Julie! Thank you for your thoughtful review. We’re so happy to hear Stacey made your homeowners and auto insurance experience easy to understand and comfortable from start to finish. Her caring approach, professionalism, and willingness to take the time to help are qualities we value greatly. We truly appreciate your recommendation and are grateful you chose our office."
Profile photo of Bernard Gollins

Bernard Gollins

June 8, 2026

5  out of  5
rating by Bernard Gollins
"Great! Agent really helped me out answered all my questions.very professional great! Job well done Mark."
We responded:
"Thank you, Bernard! I'm happy to hear that Mark was able to assist you and answer all your questions. We strive to provide professional service, and it's wonderful to know we met your expectations. If there's anything else you need, feel free to reach out!"
Profile photo of Ashli Bussey

Ashli Bussey

June 5, 2026

5  out of  5
rating by Ashli Bussey
"I highly recommend Mariel! She recently helped me update my policies, and the entire process was seamless. She was extremely professional, knowledgeable, responsive, and attentive to every detail. Her expertise and dedication gave me confidence that everything was handled correctly.

If you’re looking for someone who is reliable, efficient, and truly cares about delivering quality work, Mariel is the person to call. Thank you again for your outstanding service!

5/5 Service – Highly Recommended!"
We responded:
"Thank you, Ashli, for taking the time to share your experience! I'm glad to hear that Mariel was able to assist you with updating your policies so smoothly. Her dedication and expertise truly make a difference, and it's wonderful to know you felt confident in the process. We appreciate your recommendation and support. Feel free to reach out if you need anything else!"