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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Caitlyn Robinson

Caitlyn Robinson

August 18, 2026

5  out of  5
rating by Caitlyn Robinson
"Highly recommend, Deanna explained everything very well."
We responded:
"Thank you, Caitlyn! I'm glad to hear that Deanne was able to explain everything clearly for you. We appreciate your recommendation and are here if you need anything else!"
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Callie Lawrence

August 17, 2026

5  out of  5
rating by Callie Lawrence
"Deanne was super helpful and insightful!!!"
We responded:
"Your feedback brightened our day, Callie! Sharing clear, thorough guidance and making sure all your questions are answered completely is a top priority for Deanne and our whole team. Thank you for recognizing her dedicated care!"
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Jide Bakare

August 15, 2026

5  out of  5
rating by Jide Bakare
"Thanks you Maqiurs, I really appreciate your assistance 🙏"
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Maria Calhoun

August 14, 2026

5  out of  5
rating by Maria Calhoun
"My agent Deane in was very nice. Went into great detail to explain my policies and coverage."
We responded:
"Maria, thank you for your wonderful feedback! I'm happy to hear that Marquis provided you with detailed explanations of your policies and coverage. We appreciate your trust in our office. Let us know if there's anything else we can assist you with!"
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Kyle Young

August 13, 2026

5  out of  5
rating by Kyle Young
"I’ve been a State Farm customer for decades but am new to Mitchell’s office, after my long time agent retired. When I called about a recent issue, Laura was so helpful and quickly emailed what I needed. I so appreciate that!"
We responded:
"Kyle, thank you for taking the time to leave us a review! I'm happy to hear that Laura was able to assist you promptly with your recent issue. We're glad to have you with us and appreciate your long-standing trust in State Farm. Feel free to reach out if you need anything else!"
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Chondra Layfield

August 13, 2026

5  out of  5
rating by Chondra Layfield
"Stacey was phenomenal! She listened to what I needed and was very informative. The transition from the competitor very smooth.
Thank you for providing such excellent customer service!!"
We responded:
"Thank you, Chondra! I'm happy to hear that Stacey provided such excellent service and made your transition smooth. We appreciate your feedback and are glad to have you with us. Feel free to reach out if you need anything else!"
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Cynthia Picou

August 12, 2026

5  out of  5
rating by Cynthia Picou
"Maurice took the time to find all discounts that gave a great rate that was available he was polite and patient"
We responded:
"Cynthia, thank you for taking the time to leave us a review! I'm glad we could help you find the best discounts and rates while providing polite and patient service. Let us know if we can help with anything else!"
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Justin Williams

August 11, 2026

5  out of  5
rating by Justin Williams
"The sales rep was very nice and helped me highly recommend"
We responded:
"Thank you, Justin, for the fantastic rating! I'm glad you're happy with the service provided by our office."
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SMOKE UNO954

August 10, 2026

5  out of  5
rating by SMOKE UNO954
"I've been with this State Farm agency for several years and have always had a great experience. I worked with Deanne today for my annual review, and she took the time to identify some valuable coverages I didn't have and got me all set up. Really appreciate the attentive, proactive service. Keep up the great work!""
We responded:
"Thank you! I'm happy to hear that you've consistently had a great experience with us over the years. It's wonderful that Deanne was able to assist you with your annual review and help identify valuable coverages. We appreciate your kind words and support. Let us know if we can help with anything else!"
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Michael Hurston

August 7, 2026

5  out of  5
rating by Michael Hurston
"Excellent"
We responded:
"Michael, we appreciate your 5-star rating! I'm happy to know you had an excellent experience with us. Let us know if we can help with anything else!"
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Decker

August 6, 2026

5  out of  5
rating by Decker
"Laura is so good with all the details. Thank you Laura Connick for always giving the best advice!"
We responded:
"Thank you! I'm glad to hear that Laura's attention to detail and advice have been helpful for you. We appreciate your feedback and are here if you need anything else!"
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Danna Refai

August 4, 2026

5  out of  5
rating by Danna Refai
"Kayleigh was great! She answered all my questions and helped me find the right coverage. I would recommend her to anyone!"
We responded:
"Danna, thank you for taking the time to leave us a review! I'm happy to hear that Kayleigh was able to assist you with finding the right coverage and answering all your questions. Your recommendation means a lot to us. Feel free to reach out if you need anything else!"
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Kylie Campbell

August 4, 2026

5  out of  5
rating by Kylie Campbell
"Insurance can often be a hassle, but my experience with State Farm was completely stress-free. I worked with Kayleigh, and she made the entire process seamless from start to finish. She took the time to understand my needs and found the perfect coverage for me in a timely and efficient manner. Her professionalism, knowledge, and excellent customer service made the experience easy and enjoyable. I highly recommend Kayleigh and State Farm to anyone looking for reliable insurance and outstanding service!"
We responded:
"Thank you, Kylie, for sharing your experience! I'm happy to hear that Kayleigh made the process smooth and stress-free for you. It's great to know she was able to find the right coverage while providing excellent service. We appreciate your recommendation and are here if you need anything else!"
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Gary Bouloux

August 4, 2026

5  out of  5
rating by Gary Bouloux
"Comprehensive service and explains the relevant issues very well."
We responded:
"Gary, I'm happy to hear that you found our service comprehensive and our explanations clear. It's important to us that you feel informed and confident in your insurance decisions. Let us know if we can help with anything else!"
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Paula M

August 3, 2026

5  out of  5
rating by Paula M
"Had a very informative call with Deanne. She explained my current coverage and helped determine what would work best for my family."
We responded:
"Paula, thank you for taking the time to leave us a review! I'm happy to hear that Deanne was able to provide you with the information you needed and help find the best coverage for your family. We're always here if you have any more questions or need further assistance."
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Noel Rose

August 1, 2026

5  out of  5
rating by Noel Rose
"Deanne was very informative and a pleasure to speak with"
We responded:
"Thank you, Noel! I'm glad to hear that Deanne was informative and enjoyable to talk with. We appreciate your feedback and are here if you need anything else!"
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Charlie Anderson

August 1, 2026

5  out of  5
rating by Charlie Anderson
"Stacey was EXCELLENT and very professional in assisting with all my needs. I will definitely refer people to Mitchell Smith agency and tell them to ask for Stacey 🙏🏿🙏🏿"
We responded:
"Thank you, Charlie! I'm happy to hear that Stacey provided excellent and professional assistance with your needs. We appreciate your referrals and are glad to have you as part of our office family. Feel free to reach out if you need anything else!"
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Maddie Stuart

July 31, 2026

5  out of  5
rating by Maddie Stuart
"Ms. Deanne was so helpful getting me a lower car insurance rate and helping me set up a life insurance plan. The whole experience was very personable and she truly cared. Thank you"
We responded:
"Thank you, Maddie! I'm happy to hear that Marquis was able to assist you effectively and secure a lower rate while meeting your needs. We appreciate your feedback and are here if you need anything else!"
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Melissa Cross

July 30, 2026

5  out of  5
rating by Melissa Cross
"My agent was very helpful and very considerate of all my needs and very polite I am very satisfied with her services."
We responded:
"Melissa, thank you for taking the time to leave us a review! I'm happy to hear that you felt supported and satisfied with the service you received. We always aim to be considerate and helpful. Let us know if we can help with anything else!"
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Julysha Serrant

July 28, 2026

5  out of  5
rating by Julysha Serrant
"Deanne was very thorough, informative and helpful!! Would definitely recommend."
We responded:
"Thank you, Julysha! I'm glad to hear that Deanne was able to provide you with thorough and helpful service. We appreciate your recommendation and are here if you need anything else!"
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Shavarra Major

July 28, 2026

5  out of  5
rating by Shavarra Major
"Awesomeness service.. very efficient..helpful!! When you call, they're always available to answers in a timely manner.
My State Farm Agents and Associates are the Best Team every !!!"
We responded:
"Thank you, Shavarra! I'm happy to hear that you find our team efficient and helpful. We always strive to be available and responsive to your needs. We appreciate your support!"
Profile photo of Terrell Gay

Terrell Gay

July 28, 2026

5  out of  5
rating by Terrell Gay
"The agent we talked to was very knowledgeable about the policies. She explained everything and answered all of our questions ."
We responded:
"We love to see 5-star ratings like yours, Terrell. Thank you!"
Profile photo of Matt W.

Matt W.

July 27, 2026

5  out of  5
rating by Matt W.
"It’s so nice talking to an agent you can trust. Marquis was really clear about policy options, and we were able to talk honestly through a best fit. I also appreciated his flexibility to work around my schedule. He made it easy, and I saved a ton of money switching from my previous carrier. BIG win."
We responded:
"Thank you, Matt! I'm happy to hear that Marquis was able to clearly explain your policy options and work with your schedule. It's great to know you found the right fit and saved money by switching to us. We're always here to help if anything else comes up!"
Profile photo of Jessie Latimore

Jessie Latimore

July 24, 2026

5  out of  5
rating by Jessie Latimore
"Marquis was very helpful and new all the answers to my questions. I would recommend him to anyone needing insurance"
We responded:
"Thank you, Jessie! I'm glad to hear that Marquis was able to assist you and answer all your questions. We appreciate your recommendation and are here to help with any insurance needs. Feel free to reach out if you need anything else!"
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J

July 24, 2026

5  out of  5
rating by J
"Deanne was very nice and helpful she made it easy with setting up my life insurance. Thank you"
We responded:
"Thank you! I'm glad to hear that Deanne made setting up your insurance easy and pleasant. We appreciate your feedback and are here if you need anything else!"