State Farm® Insurance Agent Mitchell Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Michael Hurston
August 7, 2026
5
out of
5
rating by Michael Hurston
"Excellent"
We responded:
"Michael, we appreciate your 5-star rating! I'm happy to know you had an excellent experience with us. Let us know if we can help with anything else!"
Decker
August 6, 2026
5
out of
5
rating by Decker
"Laura is so good with all the details. Thank you Laura Connick for always giving the best advice!"
We responded:
"Thank you! I'm glad to hear that Laura's attention to detail and advice have been helpful for you. We appreciate your feedback and are here if you need anything else!"
Danna Refai
August 4, 2026
5
out of
5
rating by Danna Refai
"Kayleigh was great! She answered all my questions and helped me find the right coverage. I would recommend her to anyone!"
Kylie Campbell
August 4, 2026
5
out of
5
rating by Kylie Campbell
"Insurance can often be a hassle, but my experience with State Farm was completely stress-free. I worked with Kayleigh, and she made the entire process seamless from start to finish. She took the time to understand my needs and found the perfect coverage for me in a timely and efficient manner. Her professionalism, knowledge, and excellent customer service made the experience easy and enjoyable. I highly recommend Kayleigh and State Farm to anyone looking for reliable insurance and outstanding service!"
Gary Bouloux
August 4, 2026
5
out of
5
rating by Gary Bouloux
"Comprehensive service and explains the relevant issues very well."
We responded:
"Gary, I'm happy to hear that you found our service comprehensive and our explanations clear. It's important to us that you feel informed and confident in your insurance decisions. Let us know if we can help with anything else!"
Paula M
August 3, 2026
5
out of
5
rating by Paula M
"Had a very informative call with Deanne. She explained my current coverage and helped determine what would work best for my family."
We responded:
"Paula, thank you for taking the time to leave us a review! I'm happy to hear that Deanne was able to provide you with the information you needed and help find the best coverage for your family. We're always here if you have any more questions or need further assistance."
Noel Rose
August 1, 2026
5
out of
5
rating by Noel Rose
"Deanne was very informative and a pleasure to speak with"
We responded:
"Thank you, Noel! I'm glad to hear that Deanne was informative and enjoyable to talk with. We appreciate your feedback and are here if you need anything else!"
Charlie Anderson
August 1, 2026
5
out of
5
rating by Charlie Anderson
"Stacey was EXCELLENT and very professional in assisting with all my needs. I will definitely refer people to Mitchell Smith agency and tell them to ask for Stacey 🙏🏿🙏🏿"
We responded:
"Thank you, Charlie! I'm happy to hear that Stacey provided excellent and professional assistance with your needs. We appreciate your referrals and are glad to have you as part of our office family. Feel free to reach out if you need anything else!"
Maddie Stuart
July 31, 2026
5
out of
5
rating by Maddie Stuart
"Ms. Deanne was so helpful getting me a lower car insurance rate and helping me set up a life insurance plan. The whole experience was very personable and she truly cared. Thank you"
We responded:
"Thank you, Maddie! I'm happy to hear that Marquis was able to assist you effectively and secure a lower rate while meeting your needs. We appreciate your feedback and are here if you need anything else!"
Melissa Cross
July 30, 2026
5
out of
5
rating by Melissa Cross
"My agent was very helpful and very considerate of all my needs and very polite I am very satisfied with her services."
We responded:
"Melissa, thank you for taking the time to leave us a review! I'm happy to hear that you felt supported and satisfied with the service you received. We always aim to be considerate and helpful. Let us know if we can help with anything else!"
Julysha Serrant
July 28, 2026
5
out of
5
rating by Julysha Serrant
"Deanne was very thorough, informative and helpful!! Would definitely recommend."
We responded:
"Thank you, Julysha! I'm glad to hear that Deanne was able to provide you with thorough and helpful service. We appreciate your recommendation and are here if you need anything else!"
Shavarra Major
July 28, 2026
5
out of
5
rating by Shavarra Major
"Awesomeness service.. very efficient..helpful!! When you call, they're always available to answers in a timely manner.
My State Farm Agents and Associates are the Best Team every !!!"
We responded:
"Thank you, Shavarra! I'm happy to hear that you find our team efficient and helpful. We always strive to be available and responsive to your needs. We appreciate your support!"
Terrell Gay
July 28, 2026
5
out of
5
rating by Terrell Gay
"The agent we talked to was very knowledgeable about the policies. She explained everything and answered all of our questions ."
We responded:
"We love to see 5-star ratings like yours, Terrell. Thank you!"
Matt W.
July 27, 2026
5
out of
5
rating by Matt W.
"It’s so nice talking to an agent you can trust. Marquis was really clear about policy options, and we were able to talk honestly through a best fit. I also appreciated his flexibility to work around my schedule. He made it easy, and I saved a ton of money switching from my previous carrier. BIG win."
We responded:
"Thank you, Matt! I'm happy to hear that Marquis was able to clearly explain your policy options and work with your schedule. It's great to know you found the right fit and saved money by switching to us. We're always here to help if anything else comes up!"
Jessie Latimore
July 24, 2026
5
out of
5
rating by Jessie Latimore
"Marquis was very helpful and new all the answers to my questions. I would recommend him to anyone needing insurance"
We responded:
"Thank you, Jessie! I'm glad to hear that Marquis was able to assist you and answer all your questions. We appreciate your recommendation and are here to help with any insurance needs. Feel free to reach out if you need anything else!"
J
July 24, 2026
5
out of
5
rating by J
"Deanne was very nice and helpful she made it easy with setting up my life insurance. Thank you"
We responded:
"Thank you! I'm glad to hear that Deanne made setting up your insurance easy and pleasant. We appreciate your feedback and are here if you need anything else!"
Matthew Hager
July 23, 2026
5
out of
5
rating by Matthew Hager
"Deanne was very helpful in renewing my home and auto policy."
We responded:
"Matthew, thank you for your fantastic rating! I'm happy to know that you had a positive experience with our office. If you ever have any questions or need assistance, feel free to reach out. Thanks for choosing us!"
Alpha Rankins
July 23, 2026
5
out of
5
rating by Alpha Rankins
"Deanna was very professional and very kind she knows what she is doing to make sure the Customer is happy"
We responded:
"Thank you! I'm glad to hear that Deanne made such a positive impression with her professionalism and kindness. We always aim to ensure our customers are happy. Let us know if we can help with anything else!"
Alpha McKinney
July 23, 2026
5
out of
5
rating by Alpha McKinney
"Mariel is so sweet, I would confidently recommend her to anyone looking for someone who is dedicated, respectful, and committed to doing high-quality work.”"
Lisa Kelso
July 22, 2026
5
out of
5
rating by Lisa Kelso
"Your agent Stacy was great. Poor girl had to deal with my craziness and insecurities about insurance and she took the time to help me get set up with my auto insurance, which I am sure was not easy, comical on my side, professional on hers. Thanks, Stacy
I had an onboarding appointment with Deanna. She was very helpful going over the insurance coverage that I have. I appreciate the people that I have dealt with from your office.
Thanks Deanna"
We responded:
"Lisa, thank you for taking the time to leave us a review! I'm glad Stacey was able to assist you with setting up your insurance and make the process smooth and professional. We appreciate your kind words and are here to help if you need anything else. So glad you're part of our office family."
Lawrence Berger
July 22, 2026
5
out of
5
rating by Lawrence Berger
"Deanna walked me thru all the options, patiently answered all of my questions and made me a State Farm member"
We responded:
"Lawrence, thank you for taking the time to leave us a review! I'm happy to hear that Deanne was able to guide you through the options and answer your questions. Welcome to the State Farm family! We're always here if you need anything else."
Thomas Assael
July 21, 2026
5
out of
5
rating by Thomas Assael
"Deanne was pretty great- thoroughly enjoyed the process which is kind of insane given that we're talking about insurance policies here. My plan was changed to include more options and I was somehow saved a little money in the process- great stuff!"
We responded:
"Thomas, thank you for taking the time to leave us a review! I'm happy to hear that Deanne made the process enjoyable and helped you find a plan with more options while saving you some money. We appreciate your feedback and are glad to have you with us. Let us know if we can help with anything else!"
Briah Hagan
July 21, 2026
5
out of
5
rating by Briah Hagan
"Absolutely best rates! Customer service was so helpful and they truly care about the customer! Stacy was a gem and was the most upbeat and kindhearted person I’ve ever spoken to! She’s the best and my experience with State Farm was a 10/10!!"
We responded:
"Thank you, Briah! I'm really happy to hear that you had such a positive experience with us. Stacey is indeed wonderful, and we're glad she made your interaction with our office so enjoyable. We're here to help, so feel free to reach out if you need anything else!"
Mahendra
July 20, 2026
5
out of
5
rating by Mahendra
"I had an outstanding experience working with Marquis Wallace! He understood my insurance needs immediately and helped me get everything sorted out quickly and effortlessly. He was knowledgeable, responsive, patient, and genuinely cared about finding the right coverage for me.
This was easily one of the best experiences I’ve ever had purchasing insurance. Marquis is a true gentleman and an absolute professional. If you need help with insurance, ask for Marquis—you’ll be in excellent hands. Highly recommended!"
We responded:
"Mahendra, thank you for taking the time to leave us a review! I'm happy to hear that Marquis provided you with such a positive experience and was able to address your insurance needs so effectively. It's wonderful to know that his professionalism and dedication made a difference for you. We're grateful for your recommendation. Let us know if we can help with anything else!"
Shirley Muhammad
July 20, 2026
5
out of
5
rating by Shirley Muhammad
"Thanks Stacy! Your customer service skills are top notch! You are professional, courteous and personable. This office has had the lowest rates for car and rental insurance in the area for several years. This is my third year with you all and I don’t plan on going anywhere. Keep up the great customer service! 😊"
We responded:
"Thank you, Shirley! I'm really happy to hear that Stacy's customer service has made such a positive impression on you. It's great to know you've found our rates competitive and have chosen to stay with us for three years. We truly appreciate your loyalty and support!"