
State Farm® Insurance Agent Mitchell Smith
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
L Jones
September 10, 2025
"Stacey was professional, friendly, and very helpful. Special customer service."
dave free
September 10, 2025
"marquis was amazing and helped me so fast genuinely one of the best customer service experiences i’ve ever gotten."
Arun Kumar Dwarakaanathan
September 9, 2025
"Great team to work with! I had the pleasure of working with Mariel Ramirez, and she went above and beyond to help lower my premium as much as possible. I truly appreciated her dedication and the extra suggestions she offered to reduce it even further. Highly recommend!"
"Thank you for your wonderful feedback, Arun! I'm delighted to hear that Mariel provided such dedicated service and helped you with your premium. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Jackie Bradford
September 6, 2025
"We have worked with this group for many years, but I just had my first experience working with Laura. She was amazing! She was so knowledgeable, professional, and thorough. She took the time to explain every option to me and allowed time for me to ask questions, never making me feel silly for needing clarification or additional information. I was very impressed by how quickly Laura completed our request, while making sure to give us the best experience/options possible for our needs. Thank you, Laura!!!"
"Thank you, Jackie! I'm delighted to hear about your positive experience with Laura. Her dedication to providing thorough and professional service is something we truly value. It's wonderful to know she made you feel comfortable and informed throughout the process. If you have any more questions or need further assistance, feel free to reach out. Thanks for your continued trust in us!"
Valeria Hernandez
September 5, 2025
"I’ve had a great experience with state farm and I’d like to recognize mariel. Mariel was able to help me understand what insurance best suited me and explained my options. Each question she answered intentionally and clearly while also making sure that I got the coverage that fit my needs and budget. I’m thankful for how professional and patient she was throughout the entire process. Through her I feel confident and in good hands. I highly recommend state farm and especially Mariel."
"Thank you, Valeria! I'm happy to hear about your positive experience with our office and Mariel's exceptional service. It's wonderful to know she helped you find the right coverage and made the process clear and comfortable for you. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out!"
Mal
September 5, 2025
"Deanne had my motorcycle insured in minutes."
"Thank you, Mal! I'm happy to hear that Deanne was able to assist you so efficiently with your motorcycle insurance. Our team is dedicated to providing quick and reliable service. If you have any more questions or need further assistance, feel free to reach out!"
Norman Foster
September 4, 2025
"The experience was great she was very patient with me and helped me through the hold process I am happy with the policy I have thanks"
"Thank you, Norman! I'm glad to hear that you had a great experience and are satisfied with your policy. Our team is dedicated to providing patient and helpful service. If you have any more questions or need assistance, feel free to reach out anytime. Thanks for choosing us!"
Abby Wallace
September 3, 2025
"We called in about our policies and Mariel was very helpful. She answered all questions and sounded joyful while doing so!"
"Thank you, Abby! I'm happy to hear that Mariel was able to assist you! Our team is dedicated to providing helpful and friendly service. If you have any more questions or need further assistance, feel free to reach out!"
Darrell Abbott
September 3, 2025
"I just wanted to say thank you to Laura for taking the time to answer all my insurance questions. She was patient, knowledgeable, and made everything easy to understand. I really appreciate her help and support!"
"Cliff, thank you for sharing your experience! I'm happy to hear that Laura provided such excellent service with your insurance. Her professionalism and friendly demeanor are truly valued in our office. If you ever need anything else, feel free to reach out!"
Darrell Abbott
September 3, 2025
"I just wanted to say thank you to Laura for taking the time to answer all my insurance questions. She was patient, knowledgeable, and made everything easy to understand. I really appreciate her help and support!"
"Cliff, thank you for sharing your experience! I'm happy to hear that Laura provided such excellent service with your insurance. Her professionalism and friendly demeanor are truly valued in our office. If you ever need anything else, feel free to reach out!"
Donny Hampton
September 2, 2025
"Deanna was very knowledgeable concerning my insurance policy and fast at getting my the coverage I needed,"
"Thank you, Donny! I'm happy to hear that Deanna was able to assist you with your insurance needs efficiently. Our team is committed to providing knowledgeable and prompt service. If there's anything else we can do for you, just let us know!"
jesenia piña
August 29, 2025
"This Organization is the best! A service rep by the name of Mariel assisted me with my needs and was super helpful! i feel she went above and beyond for me even though i didn't quite understand in the beginning. Thank You Mariel!!😃"
"Thank you, Jesenia, for your wonderful feedback! I'm delighted to hear that Mariel was able to assist you so effectively and provide the support you needed. Our team is committed to offering exceptional service, and it's great to know Mariel went above and beyond for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
Gwen Spencer
August 28, 2025
"Lori was great!!! She was very helpful.Upon telling her I'm disabled on a limit income. She was kind n caring she helped me understand my policy deductions n monthly cost. Which might I add, saved me a lot of money. I really like her she's very professional while showing lots of concern n consideration to my situation. She's someone I hope to talk to if I need any assistance with my policy. Oh don't let me forget she went thru all the policy offers carefully to make sure I got the right fit for my needs n the best savings. My time with her was Awesome!!!! Great job Lori keep being you the world needs a million of you Have a great week, Gwen"
"Thank you so much, Gwen! I'm really happy to hear about your positive experience with Lori. It's wonderful that she was able to assist you with your policy and provide the support you needed. I'll be sure to share your kind words with her. If you ever have more questions or need further assistance, don't hesitate to reach out. Have a fantastic week!"
Derek Sutton
August 27, 2025
"Lori is absolutely amazing!! The best customer service anyone could ask for. She is a diamond in the ruff and you guys are lucky to have her...if you go in ask for Lori!!!!!"
"Thank you, Derek! I'm so happy to hear about your experience with Lori. She truly is a valuable part of our team, and we're grateful to have her. If there's anything else we can assist you with, feel free to reach out!"
Vickie Harris
August 27, 2025
"I've been with State Farm for 61 years! Obviously they are doing something right or I would have left a long time ago. Mitchell Smith and his staff are courteous, pleasant, and very knowledgeable. I had to call yesterday about an issue and Mariel answered all my questions and took care of the issue promptly. Couldn't have asked for better service! Five stars all the way!"
"Thank you, Vickie, for your amazing feedback! I'm so happy to hear about your long-standing relationship with us. It's wonderful to know that our team, especially Mariel, provided you with the service you deserve. We’re always here to assist you with any needs you may have!"
Noelia Ortiz Ortiz
August 26, 2025
"Mariel Ramírez provided me with an excellent service, answering my questions in Spanish and was a great help in obtaining a policy that suited my needs. Thank you!"
"Noelia, thank you for your wonderful feedback! I'm happy to hear that Mariel was able to assist you effectively and provide the service you needed. We appreciate your trust in us and are here for any future questions or needs. Thanks for choosing us!"
Theresa Hood
August 25, 2025
"Thank you so much to Tiff ! Her dedication to me and my personal needs for insurance on my home and car are outstanding. Very knowledgeable and extremely friendly. This is the most fabulous group of agents and associates. They let you know they personally care for you as their clients. Thanks again to Tiff, Marquis and Laura !!!"
"Thank you, Theresa, for your wonderful feedback! I'm delighted to hear that Marquis provided you with such outstanding service for your home and car insurance needs. His dedication and knowledge truly make a difference!"
Hashim Ali
August 22, 2025
"Excellent customer service and professional service. Mariel Ramirez Was quick to respond to my inquiry and policy changes. Highly recommended!!"
"Thank you, Hashim Ali! I'm happy to hear that you received excellent customer service from Mariel Ramirez. It's great to know she was quick to assist with your inquiries and policy changes. We appreciate your recommendation! If you need anything else, feel free to reach out."
Denise Nelson
August 22, 2025
"This State Farm agency has been great. I love the check in process to make sure everything is the same and to explain any policy changes."
"Thank you, Denise! I'm happy to hear that you appreciate our check-in process and the clarity we provide on policy updates. Your satisfaction is important to us, and we're committed to maintaining this level of service. Let us know if there's anything else we can do for you!"
Bharath Musunuri
August 21, 2025
"Marquis was exceptional in finding the right policy for me! Great service!"
"Thank you, Bharath! I'm happy to hear that Marquis provided you with exceptional service in finding the right policy. Our team is dedicated to offering great service, and your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
Chris McPhail
August 21, 2025
"Deanne was amazing 👏 couldn't ask for anyone better to get everything insured but my home witch is all good. Thanks"
"Chris, thank you for your fantastic feedback! I'm happy to hear that Deanne provided such excellent service in getting everything insured for you. If you need anything else or have questions, feel free to reach out anytime!"
Lauren Walter
August 21, 2025
"Deanne was super helpful explaining the products and helping us to find the best fit for our needs. Thanks, Dianne."
"Lauren, thank you for your wonderful feedback! I'm happy to hear that Deanne was able to assist you effectively and help find the right products for your needs. We appreciate your trust in us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Lauren Conner
August 20, 2025
"Laura is so helpful. She explained why getting my wedding ring insured was so important! Thankful for her knowledge and concern!"
"Thank you, Lauren! I'm happy to hear that Laura was able to assist you with insuring your wedding ring and provide valuable insights. We appreciate your trust in us and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Kevin Dowell
August 20, 2025
"Ms. Lori was a big help. A sweet lady and great communication. The best insurance person I ever talk to. She took good care of me and I was comfortable with her service"
"Kevin, thank you for your wonderful feedback! I'm happy to hear that Lori provided you with such excellent service and made you feel comfortable. We appreciate your kind words and are here for any future insurance needs you might have. Let us know if there's anything else we can assist you with!"
Deana lynch
August 20, 2025
"We work with Marcus in ATL he got us a great deal for to vehicles and renters insurance he was very Patient with with me and my mother 🫶🏽"
"Thank you, Deana, for your wonderful feedback! I'm delighted to hear that Marcus was able to assist you and your mother with your insurance needs. It's great to know he provided such patient service. If there's anything else we can do for you, just let us know!"